Frequently Asked Questions


Although there are a plethora of questions to be asked, we have done our best to answer a few of what we think are the most common. We have also included California laws where applicable to help elaborate on our answers. Feel free to click on the code numbers to be taken to the Cemetery & Funeral Bureau's website to find the exact language. Also, don't be afraid to drop us a line on our Contact page if your question isn't here or if we haven't fully answered it.


Do I legally need a funeral director to carry out my funeral

No. California has no law requiring that a licensed funeral director be involved in making or carrying out final arrangements.


I want a home funeral. But is it legal?

Of course! In the state of California there are no laws that strictly prohibit you from taking care of your own dead. However, there may be certain cases where it would be strongly recommended that you do not. That is why public education and pre-planning this type of service is so incredibly vital.


I want to be the person in charge of planning the funeral. But am I the legal representative?

California has a specific order of responsibility. Here is an abridged version.

  • H&SC 7100:The first five degrees with the right to control the disposition of a deceased person goes in the following order:

    1. An agent under a power of attorney for health care

    2. The competent surviving spouse.

    3. The sole surviving competent adult child of the decedent

    4. The surviving competent parent or parents of the decedent. If one of the surviving competent parents is absent, the remaining competent parent shall be vested with the rights and duties of this section after reasonable efforts have been unsuccessful in locating the absent surviving competent parent.

    5. The sole surviving competent adult sibling of the decedent or, if there is more than one surviving competent adult sibling of the decedent, the majority of the surviving competent adult siblings.

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Who do we need to contact immediately after our loved dies?

The answer depends on the circumstance under which a person has died.

  •  If the death was unexpected then you will need to contact the police, as the coroner may need to be involved.

  • If this was an expected death, for example the person has died in the home under hospice care or in a nursing home, then usually there is no one to immediately contact, other than family and friends and customarily a funeral home you are partnering with. For more information on that click here.

  • This means that if a death has occurred at home at 2am please do not feel that you must phone someone immediately. This absolutely can wait until morning. Please take your time with the body. You are in no immediate danger from it and it will not be harmed by waiting a few hours. If you feel particularly nervous still about this though, turning on the air conditioning or placing ice packs by the body will help keep it safe.

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How do I obtain a death certifcate?

This can prove to be difficult depending on what city or county the person has died in, as everyone has their own protocol. The standard process is outlined below.

  •  Legally, you must register a death with your local health registrar within 8 days to complete a Death Certificate. However, it's best to start as soon as possible,  since you will also have a 15 hour time-frame to get the last attending physician to sign it. It may be worthwhile to seek the help of a funeral director with this specific task. Death Certificates are almost solely done electronically now (referred to as EDRS) and can be extremely difficult or impossible to do on paper depending on the city you are registering the death.

  • You will also need certified copies of the death certificate to carry out other tasks after the death, such as getting a permit to transport the body to the place of burial or cremation. You may be able to file the death certificate and get certified copies on the same day. If not, you will have to make a return trip to pick up the copies. Be prepared to pay $21 for each copy.

    • H&S 102795 & 102800: The doctor who last attended the deceased person must sign the death certificate within 15 hours, stating the date, time, and cause of death.

    • H&S 102775: Each death shall be registered with the local registrar of births and deaths in the district in which the death was officially pronounced or the body was found, within eight calendar days after death and prior to any disposition of the human remains.

    • H&S 102778: On or before January 1, 2005, the department shall implement an Internet-based electronic death registration system for the creation, storage, and transfer of death registration
      information

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What's a burial permit and where do I get it?

A burial permit essentially says that a body has been certified by the State and it is permissible to bury it.

  • You must obtain a permit before disposing of human remains. No cemetery or crematory will accept a body without this permit. In California, the permit is called a “Permit for Disposition” or “Burial Permit.” The cost is$12.

  • You can request the disposition permit from the registrar’s office at the time you file the death certificate. After you have the permit, you may transport the body yourself. You can also click this link to go their website to learn more. http://publichealth.lacounty.gov/dca/dcadeathburial.htm

  • H&S 103050: No person shall dispose of human remains unless both of the following has occurred

    • There has been obtained and filed with a local registrar a death certificate, as provided in Chapter 6 (commencing with Section102775)

    • There has been obtained from a local registrar a permit for disposition.

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Where are your forms located on your site?

We have all our neccessary forms under the Pre-Arrangement tab. You can be taken directly to them here.

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Isn't embalming necessary to protect myself from disease?

Embalming is almost never required. In California, a body must be embalmed if it is to be transported by a common carrier, but the Funeral Consumers Alliance makes a good argument that this law is both unenforced and unenforceable.

  • H&S: 7355: Except as provided in subdivision (b), the bodies of persons who have died from any cause shall not be received for transportation by a common carrier unless the body has been embalmed and prepared by a licensed embalmer and placed in a sound casket and enclosed in a transportation case.

  • When keeping a body at home, refrigeration or dry ice can usually preserve a body for a short time. There are resources available to help you learn to prepare a body at home for burial or cremation. The website of the National Home Funeral Alliance is a good place to start. But if you want a direct link to home funeral safety click here.

  • Click here for a great article from the Funeral Consumers Alliance to read more about the health risks of a dead body.

  • To find more resources supporting this idea, you can visit the NHFAhere.

  • We want to be perfectly clear that we are not advocating the idea of never consulting a health professional when dealing with a person who died of a contagious disease or anything else that may simply give you concern. We just want you to know that under most normal circumstances a dead body is safe.

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Can I bury the body at home?

In California, a body must be buried in an established cemetery. The power to establish places for burial or entombment rests with city or county authorities.

  • Check with the municipal or county zoning department to find out whether you can establish a cemetery for home burial; it may be possible if you live in a rural area or if you live in another State.

  • H&S 8115: The governing body of any city or county, in the exercise of its police power, may by ordinance prescribe such standards governing burial, inurnment, and entombment and such standards of maintenance for cemeteries, including mausoleums and columbariums, as it shall determine to be reasonably necessary to protect the public health or safety, assure decent and respectful treatment of human remains, or prevent offensive deterioration of cemetery grounds, structures, and places of interment. Such standards may be made applicable to every public and private cemetery within the city or county.

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What are the laws regarding cremation?

A cremation is: The mechanical and/or thermal or other dissolution process that reduces human remains to bone fragments."

  • It is a deceptive act for any funeral home to represent that state or local law requires a casket for direct cremations. However, they may enforce the use of an "alternative container".

    •  An alternative container must be one that can be closed and is leak-resistant. A cardboard box constructed for this purpose is acceptable. You do not have to buy the container from the funeral establishment or crematory, but it does have to meet the standards set by the crematory.

  • This is the required disclosure all funeral homes must provide for you when choosing cremations:

    • "If you want to arrange a direct cremation, you can use an alternative container. Alternative containers encase the body and can be made of materials like fiberboard or composition materials (with or without an outside covering). The containers we provide are ( the Funeral Home will specify containers that they use)."

    • H&S 7054.7: California law requires written acknowledgment of the following disclosure when cremation is to take place: "The human body burns with the casket, container, or other material in the cremation chamber. Some bone fragments are not combustible at the incineration temperature and, as a result, remain in the cremation chamber. During the cremation, the contents of the chamber may be moved to facilitate incineration. The chamber is composed of ceramic or other material which disintegrates slightly during each cremation and the product of that disintegration is commingled with the cremated remains. Nearly all of the contents of the cremation chamber, consisting of the cremated remains, disintegrated chamber material, and small amounts of residue from previous cremations, are removed together and crushed, pulverized, or ground to facilitate inurnment or scattering. Some residue remains in the cracks and uneven places of the chamber. Periodically, the accumulation of this residue is removed and interred in a dedicated cemetery property, or scattered at sea."

  • The person who has the right to control the disposition of the body must sign a written authorization before cremation can proceed. This authorization, or a separate contract, indicates the location, manner, and time of disposition of the remains. It also includes an agreement to pay the costs for the cremation, for disposition of the cremated remains, and for any other services desired. (If you wish to arrange for your own cremation, you can legally sign the Declaration for Disposition of Cremated Remains form yourself.)

  • California law does not prohibit the person authorizing the cremation from viewing the cremation process, and some facilities may be able to accommodate more than one family member. Crematories that do not allow viewing of the cremation process must disclose that fact in writing prior to signing any contract. There may be a charge for attending the cremation. Check with the crematory for its policies.

  • By law, all cremations must be performed individually, unless a multiple cremation is authorized in writing and the cremation chamber is capable of multiple cremations. Only a few crematories have this capability and/ or will permit it.

  • Scattering may be done by any person having the right to control the disposition of the cremated remains of any person or that person’s designee if the person does not dispose of or offer to dispose of more than ten cremated remains within any calendar year.

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Where can I find more information on my protection and rights as a consumer?

The Consumer Guide to Funeral & Cemetery Purchases is your best friend and ally as a consumer. It describes in clear terms the set of standards and practices that we in the industry must adhere to. You can find a link to the Consumer Guide here.

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How do I get to your office?

Directions to Undertaking LA's office. 5300 Santa Monica Blvd. Suite 320. Los Angeles, CA 90029

From the 101 N exit Santa Monica Bl/CA-2 toward Western Ave (make a right). After turning onto Santa Monica Blvd you will be making a quick right into the entrance to our office building. If you have reached Hobart you have gone too far. Let the security guard at the booth know that you are visiting Undertaking LA and they will direct you to park up the ramp to the top floor of the parking structure. Head inside the building and take the elevator up to the 3rd floor. Follow the hallway to Suite 320.

From the 101 S exit Santa Monica Bl/CA-2 and keep right at the fork in the ramp. Turn left at Lexington Ave. Turn right onto N.Western Ave. and take the second left  onto Santa Monica Blvd. After turning onto Santa Monica Blvd you will be making a quick right into the entrance to our office building. If you have reached Hobart you have gone too far. Let the security guard at the booth know that you are visiting Undertaking LA and they will direct you to park up the ramp to the top floor of the parking structure. Head inside the building and take the elevator up to the 3rd floor. Follow the hallway to Suite 320.

 

How do I get to your crematory?

Directions to Undertaking LA's crematory. 800 Saticoy St. Van Nuys, CA 91402

  • From the Pasadena area take the 134 /Ventura Fwy W  towards Venture. Merge onto the CA-170/Hollywood Fwy N. Exit Sherman Way and keep left. Merge onto Sherman Way and turn right onto Whitsett Ave. Take the 2nd left onto Saticoy St. S. Our crematory will be on the left hand side, look for a green awning.

 

  • From the West Hollywood/Hollywood area take the 101 N. Merge onto the CA-170/Hollywood Fwy N via EXIT 1B. Exit Sherman Way and keep left. Merge onto Sherman Way and turn right onto Whitsett Ave. Take the 2nd left onto Saticoy St. S. Our crematory will be on the left hand side, look for a green awning.

 

  • From the Burbank area take the 5 N. and exit Tuxford/Lankershim exit. Keep left to take the Tuxford St. ramp. Turn a slight left onto Lankershim Blvd. Turn right onto Strathern St. Turn left onto Coldwater Canyon Ave. Turn right onto Saticoy St. Our crematory will be on the left hand side, look for a green awning.

 

  • From the Los Feliz/Atwater area take the 5 N. Take the 134 /Ventura Fwy W  towards Venture. Merge onto the CA-170/Hollywood Fwy N via EXIT 1B. Exit Sherman Way and keep left. Merge onto Sherman Way and turn right onto Whitsett Ave. Take the 2nd left onto Saticoy St. S. Our crematory will be on the left hand side, look for a green awning.

 

  • From Northern Van Nuys/Panoram City you can either take the 5 S. to CA-170/Hollywood Fwy S. Exit Roscoe Blvd and turn right. Turn left on Coldwater Canyon Ave. Turn right onto Saticoy St. Or you can take the I-405 S./San Diego Fwy take the Roscoe Blvd. exit towards Panorama City.  Turn left on Roscoe Blvd. Turn right on Woodman Ave. Turn left onto Saticoy St. Our crematory will be on the left hand side, look for a green awning.

 

  • From the Culver City area take the I-10West to the  I-405 N./San Diego Fwy  take the Sherman Way exit and turn right on Sherman Way. Turn left onto Woodman and turn right onto Saticoy St. Our crematory will be on the left hand side, look for a green awning.

 

  • From the Santa Monica area take the I-10 East to the  I-405 N./San Diego Fwy  take the Sherman Way exit and turn right on Sherman Way. Turn left onto Woodman and turn right onto Saticoy St. Our crematory will be on the left hand side, look for a green awning.